Portfolio Managemnt Essay Example for Free

Portfolio Managemnt Essay Overview KBIM Investment Inc. is a leading investment company incorporated in Barbados and licensed under the Companies Act cap 308 of the laws of Barbados. Founded in the year 2000, the company seeks to provide its investors with risk-adjusted returns in a management structure that closely aligns the  interests of investors and managers. Further, KBIM has continued to evolve from a dedicated private equity investment firm to a diversified management company. The fund buys US and Canadian stocks from the New York Stock Exchange as well as from the Toronto market. The fund has been equally divided among the following four industries; financials, technology, pharmaceuticals and energy. To assure that efficiency is maintained, the net assets are calculated weekly at the end of each week (Friday) of all stock market transactions. Global Economic and Market Outlook The global economy is in a dangerous new phase. Global activity has weakened and become more uneven, confidence has fallen sharply recently, and downside risks are growing. Against a backdrop of unresolved structural fragilities, a barrage of shocks hit the international economy this year. Japan was struck by the devastating Great East Japan earthquake and tsunami, and unrest swelled in some oil-producing countries. At the same time, the handover from public to private demand in the U.S. economy stalled, the euro area encountered major financial turbulence, global markets suffered a major sell-off of risky assets, and there are growing signs of spillovers to the real economy. The structural problems facing the crisis-hit advanced economies have proven even more intractable than expected, and the process of devising and implementing reforms even more complicated. The outlook for these economies is thus for a continuing, but weak and bumpy, expansion. Prospects for emerging market economies have become more uncertain again, although growth is expected to remain fairly robust, especially in economies that can counter the effect on output of weaker foreign demand with less policy tightening. World Economic Outlook (WEO) projections indicate that global growth will moderate to about 4 percent through 2012 from over 5 percent in 2010. Real GDP in the advanced economies is projected to expand at an anemic pace of about 1 ½ percent in 2011 and 2 percent in 2012, helped by a gradual unwinding of the temporary forces that have held back activity during much of the second quarter of 2011. However, this assumes that European policymakers contain the crisis in the euro area periphery, that U.S. policymakers strike a judicious balance between support for the economy  and medium-term fiscal consolidation, and that volatility in global financial markets does not escalate. Moreover, the removal of monetary accommodation in advanced economies is now expected to pause. Under such a scenario, emerging capacity constraints and policy tightening, much of which has already happened, would lower growth rates in emerging and developing economies to a still very solid pace of about 6 percent in 2012. Strategic Objectives KBIM Investment Inc endeavours to provide an above average, long-term total return fund by investing in small capitalization stocks listed from within the US stock exchanges. The fund’s investment style of small capitalization values the investment objective of growth funds. A growth fund seeks to find companies that are expected to show rapid future growth in earnings, even if current earnings are poor, or possibly non-existent. The latter is directed towards more aggressive investors seeking good performance in an expected market rise. KBIM Investment Inc places heavy emphasis on asset allocation which is a very important decision for any investor in terms of portfolio construction. Fund managers have decided based on strategy and policy of the fund to utilize tactical asset allocation. This approach is performed routinely as part of the ongoing process of asset management. Using this approach, market risk is insulated, where exposure to a particular market is increased when its performance is expected to be good. On the other hand there is decrease exposure to the market when performance is expected to be poor. An investor’s fate is basically determined by having allocated funds to asset classes. Risk, expected return, market expectations, risk tolerance and goals of the fund is reflected in the allocation of weights The following characteristics should be present for companies in which the fund invests: 1. The company’s share price is depressed after a period of negative growth 2. An acceptable level of financial strength, efficient control and effective management of business assets should be exhibited by the said Company. KBIM Investments Inc reserves the right to rebalance the portfolio after decisions have been made from review of the portfolio ever quarter. Rebalancing reduces the risks of sharp losses and is less volatile than a portfolio not rebalanced. At any time where the fund liquidates or suitable equity investments are absence, KBIM investments Inc will seek investments in short term debt securities or money market instruments. Risk KBIM investment equity fund is specifically for an investor who seeks to attain high returns and by doing this is willing to tolerate high risk to receive the maximum benefit from their investment. Investors must take into consideration that investments in only one portion of the economy may offer greater risk than a highly diversified fund. In addition to the above, a fund that invests in well-established companies may be less risky than one that favors start-up companies. Limitations Investors must take into consideration the impact of taxes on the portfolio. Further, changing tax laws imposed can become bothersome in terms of forecasting future tax rates. Investors must also abide by regulation requirements imposed by state and federal agencies. The latter specifies the actions an investor should take in terms of achieving objectives, given the preference of the investor and any constraints imposed. Benchmark To evaluate portfolio performance, the following questions should be answered; the first being whether or not the return on the portfolio was adequate after all expenses was taken care of? Next the amount of risk taken by the investor or portfolio manager in creating and managing the portfolio should be assessed. Finally what return should have been earned on the portfolio, given the risk taken and the alternative returns available to be earned from investments over the same period. KBIM will be benchmarked against the SP 500 small cap index. The stocks for the fund were selected based on the following criterion: ROE 10 Market cap 1,000,000,000 Six month return 0 P/E 15 Competitive Advantage The fund managers of KBIM, are committed to offering returns above average of similar portfolios. Through our investment strategic policies, we hope to attract investors who are seeking to hedge funds. Here at KBIM we also value enhancement services such as risk management, insurance reviews, consulting and corporate governance. The firm’s comprehensive offerings provide private equity clients with numerous competitive advantages throughout the private equity life cycle, including fund development, portfolio growth and divestiture. Fee Details Annual charges: Annual Management charges: 1.65% of net asset value Fund Administrative charges: 0.05% Registrar charges: 0.13% Fund expenses: 0.2% Commission: Sales charge of 1.85% will be charged on amounts invested into the fund. During the first week of investing, KBIM Investment Fund grew by 3.5%, as U.S stocks rose, driving the Standard Poor’s 500 Index to its longest winning streak since February, amid optimism Europe’s leaders would announce a plan to contain the debt crisis and after McDonald’s Corp. (MCD) joined companies beating profit estimates. Financial shares in the SP 500 added 3.9 percent as European finance ministers began negotiations to prevent a Greek default and shield banks. The SP 500 climbed 1.1 percent to 1,238.25, the highest since Aug. 3, and had risen three straight weeks. It had surged 13 percent since Oct. 3, when it closed within 1 percent of a bear market, or 20 percent plunge, from its high in April. The Dow Jones Industrial Average also rose a fourth straight week, gaining 164.30 points, or 1.4 percent, to 11,808.79. Equities rose as European finance ministers approved a 5.8 billion Euro loan to Greece, and France retreated in a clash with Germany over expanding the bailout fund. Talks are to continue through Oct. 26. The SP 500 also gained after 74 percent of companies that reported quarterly results topped the average analyst  projection. During the second week of investing, KBIM Investment Fund grew by 4.54% amidst a week which ended with most U.S. stocks falling, as data on consumer confidence and spending failed to boost equities a day after European leaders expanded the region’s bailout plan. Stocks pared losses in the final minutes of trading on Friday, with the Standard Poor’s 500 Index erasing a decline as it completed a fourth straight weekly advance, the longest streak since January. About four stocks declined for every three that rose on U.S. exchanges at 4 p.m. New York time on Friday. The SP 500 rose less than 0.1 percent to 1,285.09, after rallying 3.4 percent on Thursday. It was up 3.8 percent since Oct. 21. The Dow Jones Industrial Average added 22.56 points, or 0.2 percent, to 12,231.11. The Russell 2000 Index of small companies retreated 0.6 percent. U.S. equity options expired Friday. Stocks rose Thursday, extending the best monthly rally since 1974 for the SP 500, as European leaders agreed to expand a bailout fund and U.S. economic growth accelerated. Earlier this month, the index came within 1 percent of extending a drop from its peak in April to 20 percent, the common definition of a bear market. Since then, it has risen 17 percent. The SP 500 rallied above the average strategist forecast for its closing level on Dec. 31, the third straight year that stocks ran ahead of projections. The index closed above the year-end forecast on Nov. 4 in 2010 and on June 2 in 2009, according to data compiled by Bloomberg. German Chancellor Angela Merkel said that the debt crisis won’t be over â€Å"in a year.† Italy’s borrowing costs rose to a euro-era record at a sale of three-year bonds, driving yields higher amid concern that efforts to contain the sovereign crisis won’t be enough to safeguard the region’s third-largest economy. Fitch Ratings said part of the plan to contain debt turmoil amounts to a Greek default. European leaders may struggle to maintain the euphoria that drove the euro to its biggest one-day gain in more than a year as scrutiny deepens on their latest attempt to stem the region’s turmoil. During the third week of investing, KBIM Investment Fund fell by 3.28%. U.S. stocks fell, driving the Standard Poor’s 500 Index to its first weekly decline since September, as a disagreement on Europe’s resources to fight  the debt crisis offset a drop in the American unemployment rate. The SP 500 dropped 0.6 percent to 1,253.23 as of 4 p.m on Friday, November 4, New York time, after falling as much as 1.8 percent earlier. The gauge was down 2.5 percent this week. The Dow Jones Industrial Average slid 61.23 points, or 0.5 percent, to 11,983.24. Benchmark gauges tumbled earlier this week as Greek Prime Minister George Papandreou announced on October 31 a parliamentary confidence vote and his desire to hold a referendum on a European Union aid package needed to avert default. Equities rebounded on Thursday as Greece abandoned the referendum, moving closer to accepting the bailout. Global stocks slumped on Friday as the Group of 20 nations failed to agree on increasing the International Monetary Fund’s resources to fight Europe’s debt crisis. Ruling party lawmakers urged Papandreou to step aside and allow the formation of a new government that can approve the bailout plan for Greece. The unemployment rate unexpectedly fell to a six-month low of 9 percent from 9.1 percent, even as the labor force expanded. The 80,000 increase in payrolls followed gains in the prior two months that were revised up by 102,000. Financial stocks had the biggest decline in the SP 500 among 10 industries, falling 1.4 percent as a group. During the fourth week of investing, KBIM Investment Fund rose by 1.17%. U.S. stocks rose this week, restoring the year-to-date gain for the Standard Poor’s 500 Index, as improving economic data and leadership changes in Greece and Italy bolstered investor optimism. The SP 500 rose 0.9 percent to 1,263.85, overcoming a 3.7 percent decline on Nov. 9 that was the largest one-day loss since Aug. 18. The Dow advanced 170.44 points, or 1.4 percent, to 12,153.68 this week. Stocks resumed the rally that drove the SP 500 up as much as 20 percent since the first week of October. Equities gained after U.S. consumer confidence improved and Italy’s Senate approved debt-reduction measures, paving the way for a new government led by former European Union Competition Commissioner Mario Monti. Greece swore in Lucas Papademos to head a unity government. The SP 500 has rebounded 15 percent from a 13-month low on Oct. 3 as the Citigroup Economic Surprise Index for the U.S., which gauges whether reports are beating or trailing estimates, climbed to a seven-month high. The benchmark measure of U.S. equities rose 2 percent on Thursday, preventing a second weekly drop, after  a gauge of consumer sentiment topped estimates in November and reached the highest level since June. The Labor Department said on Nov. 10 that the number of Americans filing applications for unemployment benefits fell to the lowest level in seven months. Stocks tumbled on Nov. 9 as yields on Italian government bonds surged, fueling concern European leaders will struggle to fund bailouts. During the fifth week of investing, KBIM Investment Fund fell by 3.71%. U.S. stocks fell, sending the Standard Poor’s 500 Index to its worst weekly loss in two months, as Spanish, French and Italian bond yields rose and Fitch Ratings said Europe’s debt crisis poses a threat to American banks. The SP 500 decreased 3.8 percent, the most since the week ended Sept. 23, to 1,215.65. The index closed at the lowest level since Oct. 20. The Dow fell 357.52 points, or 2.9 percent, to 11,796.16. Equities slumped this week as higher government bond yields in Spain, France and Italy spurred concern the European debt crisis is intensifying outside Greece. The SP Financials Index slumped 5.6 percent this week, the biggest drop among 10 industries, after the Fitch report spurred speculation the European crisis poses a threat to earnings. The SP 500 advanced one day this week, on Nov. 15, amid speculation Mario Monti would succeed in forming a new Italian government to battle the debt crisis, while growth in retail sales bolstered optimism in the economy. Yesterday, he won a final parliamentary confidence vote, granting full power to his new government after pledging to spur growth and reduce debt in the euro-region’s third-largest economy. The benchmark measure of U.S. stocks erased gains yesterday after Deutsche Presse-Agentur reported that Germany’s Foreign Ministry said the nation was considering the possibility of â€Å"orderly defaults† beyond Greece. The index had rallied after a measure of leading U.S. indicators signaled the world’s biggest economy will keep growing in 2012. During the sixth week of investing, KBIM Investment Fund fell by 4.07%. The euro touched a seven-week low against the dollar, falling for a fourth week, as Italian borrowing costs jumped to the highest level since 1997, adding to speculation Europe’s sovereign-debt crisis is spreading. U.S. stocks tumbled in the worst Thanksgiving-week loss for the Standard Poor’s 500 Index  since 1932 as concern grew that Europe’s debt crisis will spread and American policy makers failed to reach agreement on reducing the federal budget. The SP 500 slid 4.7 percent to 1,158.67, closing at the lowest level since Oct. 7. The Dow fell 564.38 points, or 4.8 percent, to 11,231.78 this week. The SP 500 has fallen for seven days, the longest streak in four months, and has tumbled 7.6 percent so far in November. U.S. equities erased an early advance on the final session of the week as SP lowered Belgium’s credit rating and Reuters reported that Greece is demanding private investors accept larger losses on their debt. The cost of insuring European sovereign bonds against default rose to a record this week as Germany failed to find buyers for 35 percent of the bonds offered at an auction. German Finance Minister Wolfgang Schaeuble said market turbulence sparked by the euro region’s sovereign-debt crisis will last for â€Å"a few months.† Congress’s special debt-reduction committee failed to reach an agreement this week, setting the stage for $1.2 trillion in automatic spending cuts and fueling concern that economic- stimulus measures that are set to expire will not be renewed. Still, SP reaffirmed it would keep the U.S.’s credit rating at AA+ after stripping the government of its top AAA grade on Aug. 5. Stocks fell Nov. 22 as revised Commerce Department figures showed that gross domestic product climbed at a 2 percent annual rate from July through September, less than projected and down from a 2.5 percent prior estimate. U.S. stock exchanges were shut Nov. 24 for Thanksgiving and closed three hours early on Nov. 25. Evaluation of Fund KBIM FUND PERFORMANCE WEEK 1-6 Initially, the first two weeks of the portfolio’s performance did exceptionally well. Due to extreme market conditions in Europe (European Debt Crisis), the fund was affected. The weaknesses of Europe’s common currency area, ranging from its design to a persisting dearth of bank funding and anemic economic growth, weren’t properly addressed in the measures revealed on to stem investor panic. Consumer confidence unexpectedly rose in October from the previous month, indicating the biggest part of the economy will help keep the U.S. recovery intact.  Performance fell in week 3 but stabilized in week 4 due to improving economic conditions in Europe (leadership changes in Greece and Italy), thus restoring confidence in the market. Week 4 and 5 dropped to record lows in the SP 500. This was due to the negative result of the sale of government bonds in Germany, as investors lacked the confidence it once had in what is arguably the strongest economy in Europe. The fact that the German economy was unable to raise the money it expected to with the sale spoke volumes, as it was the one country in Europe which seemed to be stable and assisted in the bailout of its struggling member countries (Greece, Italy and Spain). This also led to a huge dip in the value of the Euro currency. Overall, the fund’s performance was below expectations. There was, however, directly related to unexpected market conditions, which affected the global market adversely. Invariably, that was passed down to the portfolio. During the six week period KBIM started out with $999,984.84 and ended with $977,853.00, thus making a loss of $22,131.82. Total return was then a negative return of 2.21%. The decision was taken to hold of the selling of equities with the portfolio. Instead, the strategy opted was one of riding the storm out, and in some instances, even buying more stock, as the markets were down and the share prices down as well. This would allow for the fund to make substantial profits when the market recovered or improved, as it could only improve from this point. Bibliography Jones, Charles P. Investment Analysis and Management, Eleventh Edition John Wiley and Sons 2010 http://www.bloomberg.com http://www.imf.com

Comparison Of Taoism V Socrates

Comparison Of Taoism V Socrates Historically, Oriental and western philosophies developed in isolation from each other. The geographical and cultural distance between oriental and western civilization determined substantial differences between oriental and western philosophies. On the other hand, works of ancient Greek philosophers, such as Socrates, and some oriental philosophies, such as Taoism, do have some common ideas and concepts, although, regardless of some similarities, differences between oriental and western philosophies are distinctive. In this regard, it is possible to dwell upon the philosophy developed by Socrates and Taoism as two different philosophies, which respected the strife of individuals for the improvement of their life and self-perfection but still had quite different views, beliefs and concepts. In such a way, Taoism worshiped Toa as the first-cause of the universe and developed the philosophy, which worshiped Tao and promoted the self-perfection of individuals to meet Taoist ideals, wher eas Socrates stood on the ground that individuals should seek for wisdom as the way of self-perfection, taking care of their souls to reach harmony and spiritual balance. Socrates principles As the matter of fact, Socrates is one of the most influential philosophers of ancient Greece that defined, to a significant extent, the development of not only ancient philosophy but also the western philosophy at large. Socrates laid the foundation to basic principles of western philosophy, which were modified, changed and adapted by other philosophers. At the same time, his views were, in a way, universal because Socrates focused on the development of ideas, concepts and values which were universal and applicable to different cultures. Hence, Socrates philosophy persisted throughout times and places for centuries. In such a context, it is important to dwell upon basic principles of Socrates philosophy and to compare them to fundamental principles of Taoist philosophy. First of all, Socrates stressed the importance of wisdom and knowledge. He insisted that people should learn the surrounding world, themselves and phenomena around them. He developed the idea that the unexamined life is not worth living. At the same time, he remained very critical in regard to himself and his knowledge. On analyzing his knowledge he estimated I am the wisest man alive, for I know one thing, and that is that I know nothing. In such a way, Socrates stood on the ground that human mind can hardly become absolutely wise. In other words, Socrates had doubts that people could know everything. At this point, his views were close to Taoism, which respected Tao as the wisest deity, whose wisdom is not achievable for ordinary humans. In such a context, it is worth mentioning the fact that Socrates insisted that wisdom should not be the ultimate goal of human life but what made the life purposeful was the search for wisdom, learning: I decided that it was not wisdom that enabled poets to write their poetry, but a kind of instinct or inspiration, such as you find in seers and prophets who deliver all their sublime messages without knowing in the least what they mean. At the same time, Socrates argued that the most important task in life is caring for the soul: All mens souls are immortal, but the souls of the righteous are immortal and divine. Therefore, Socrates argued that people should take care of their souls and lead a virtuous life to be good and happy. Socrates places emphasis on the fact that people should work on their self-improvement and self-perfection to take care of their soul and to live a happy life. At this point, another principle of Socrates is of the utmost importance. Socrates believed that a good person could not be harmed by other people. In this regard, the material well-being of a person was not important for Socrates since: He is richest who is content with the least, for content is the wealth of nature. Therefore, Socrates believed that it is through the virtuous life people could be happy and live in harmony with their self and with other people. Principles of Taoism In fact, fundamental principles of Taoism are, in a way, similar to that of Socrates, although Taoist principles are built up on the religious ground. To put it more precisely, Taoist believe that Tao is the first-cause of the universe: We believe in the formless and eternal Tao, and we recognize all personified deities as being mere human constructs. We reject hatred, intolerance, and unnecessary violence, and embrace harmony, love and learning, as we are taught by Nature. We place our trust and our lives in the Tao, that we may live in peace and balance with the Universe, both in this mortal life and beyond. In this regard, Taoist views are quite different from that of Socrates because Taoist viewed Tao as the Supreme Being, deity that rules the world and humans, whereas Socrates insisted on the power of human mind. Therefore, Socrates was more anthropocentric compared to Taoists who viewed Tao as the supreme deity. At the same time, goals of human life and existence in Taoism were, in a way, similar to that of Socrates. Taoist stood on the ground that a believers goal was to harmonize themselves with Tao. This means that Taoist are supposed to seek for harmony and self-perfection to harmonize with Tao as Socrates suggested to seek for knowledge and self-perfection to take care of the soul. At the same time, Socrates was apparently concerned with the spiritual life of people above all, whereas physical aspects of human existence were secondary to him. He insisted on the necessity to develop knowledge and wisdom of humans. In contrast, Taoism stressed the importance of health and vitality in contrast to Socrates soul. In such a way, Taoist believed that the happiness is impossible without health and vitality, whereas Socrates was more concerned with knowledge, wisdom and soul of people, instead of their physical body, health and vitality. Nevertheless, Taoist developed believes which were close to Socrates philosophy. To put it more precisely, Taoist viewed the development of virtue as ones chief task. What is meant here is the fact that Taoist should lead a virtuous lifestyle to reach the harmony with Toa. In contrast, sinful life lead to misfortunes and problems people could not cope with in their life. Hence, Taoist developed the belief that people should plan in advance and consider carefully their actions before making them. In this regard, the belief of planning human actions is intertwined with Socrates emphasis on the importance of wisdom in human life. On the other hand, Taoist focus on the importance of actions planning were determined by the belief that actions tend to be reciprocated that means that good actions of an individual lead to good actions committed by other people in regard to the individual and, vice versa, bad actions provoke misfortunes and bad actions committed in regard to the individual. Similarity between Taoism and Socrates Socrates and Toaism still have some similarities. For instance, both Socrates and Taoism believed that a person with great wisdom can still be uninformed And to act on that ignorance under the pretense that it is knowledge, both held, is folly that leads not to progress and betterment within the individual and society but to the opposite effect (Moore Bruder, 2005, p. 503). Therefore, wisdom is not achievable but worth striving for, while, in case of Socrates, striving for wisdom makes the life of people purposeful. At the same time, both Socrates and Taoism stressed the importance of the virtuous life. Socrates insisted on the virtuous life as a part of caring for the soul, whereas Taoist viewed virtuous life as a way to reach harmony with Tao. In such a way, both philosophies viewed virtuous life as essential because without virtuous lifestyle people could not be happy in their life. At this point, the virtuous life is one of the fundamental concepts of both philosophies. On the other hand, it is worth mentioning the fact that the ways of the achievement of the virtuous life and happiness differed in Socrates and Taoist philosophy. To put it more precisely, Socrates believed in wisdom and knowledge as the main tool with the help of which people could become virtuous, whereas Taoist believed that it was through worshipping of Tao and respecting principles of Taoism people can be virtuous and, therefore, happy. Conclusion Thus, taking into account all above mentioned, it is important to place emphasis on the fact that Socrates and Taoism developed philosophies, which had both similarities and differences. At first glance, Socrates philosophy and Taoism are absolutely different, especially in regard to the role of religious beliefs in the life of people. On the one hand, Socrates viewed knowledge and wisdom as issues worth living of and without which human life is pointless. On the other hand, Taoism viewed worshipping of Tao and living according to principles of Taoism as the only way of life for true Taoists. In such a situation, it is quite noteworthy that Socrates and Taoists developed views, which were, to a certain extent, similar. In this regard, it is worth mentioning the fact that both Socrates and Taoism viewed virtuous life as essential concepts for the happiness of people. At the same time, both Socrates and Taoism agreed that people, in spite of their efforts to learn and strife for knowle dge, cannot always be wise and wise people can be uninformed.

Moral Conflicts in Crime and Punishment Essay -- Crime Punishment Essa

Moral Conflicts in Fydor Dostoyevsky's Crime and Punishment  Ã‚   Crime and Punishment by Fydor Dostoyevsky has been hailed as the greatest literary work in the Western hemisphere. Crime and Punishment was written in pre-Communist Russia under the Tsar. Dostoyevsky's writing shows insight into the human mind that is at once frightening and frighteningly real. His main character, around who all other characters are introduced, is Rodion Romanovitch Raskolnikov. Raskolnikov murders an old pawnbroker woman for seemingly no reason at all. His sister and mother move to St. Petersburg following his sister's engagement to a man whom Raskolnikov was extremely displeased. Raskolnikov undergoes severe mental trauma, and falls ill after the killing. The reader isn't sure why Raskolnikov killed the woman, indeed it appears that Raskolnikov didn't know himself. He is surrounded by friends and his family and draws in other characters to him during his illness. He befriends a woman, Sofya Seymonavitch, who prostitutes herself to support her mother and her drunken father. As the police come closer onto his trail Raskolnikov faces serious threats to his sister from her two suitors, one of which tries to rape her and kills himself after he finds that he can't bring himself to. At the end Raskolnikov gives himself up, and gives his family into the care of his friend Rauzumihin, who marries Raskolnikov's sister Douina. Dostoyevsky exposes the darkest sides of human nature in with characters that are completely human. The tale Dostoyevsky weaves is a murder mystery, with the murderer and all the facts of the murder known in the very first pages of the book. How then can it be a murder mystery? The mystery is finding out why Raskolnikov comm... ...and then gives all of his money in the world to Marmeledov's family after his death? Who befriends and supports Sofya? Who time and time again defends his sisters honor and safety? Can the reader call this man murderer, shun him, and cast him out, make him the bad guy? Or must the reader be forced to see the suffering Raskolnikov is inflicting upon himself, the acceptance that what he did was evil, his urge to confess to the world what he had done. Must the reader in the end admit that this horrible criminal is human? That Rodion Romanovitch Raskolnikov was neither brute nor hero, but one of us? Dostoyevsky leaves the reader who was looking to divide the characters with the sword of moral right and wrong with the sword pointing directly at himself. Works Cited: Dostoevsky, Fyodor. Crime and Punishment. Trans. Constance Garnett. New York: Modern Library, 1950.

Opinions of Radical Environmentalism :: Environmental Beavers Wildlife Essays

Opinions of Radical Environmentalism The two articles I am going to look at are Radical Environmentalists vs. the Beavers by Jack Alan Brown Jr. and Environmentalists are Mean Green Joes by F.R. Duplantier. Radical Environmentalism is now a common term in our vocabulary. When you here the term what do you think about? I think about all the things that the environmentalists talk about and all the ideas brought to the table, good and bad. In the two articles I read they are both on the same subject of Environmental issues. The first author Jack Alan Brown Jr. is not against the environmentalism but feels that we have to do something to farther the advance of human kind. The second author F.R. Duplantier topic is â€Å"Do environmentalists really love nature, or do they just hate people†(p.1)? A combination of the author’s opinions would give you my thesis. For the advance of the human culture to take place, nature is going to have to help by giving the humans the resources available in nature. In the first article the author is presenting the idea of what the beavers do to the rivers and how they work together to get things done. The author is relating the beavers, a fuzzy, nice looking animal, in an attempt to get an emotional response. This author is making the other view on dams, look like they are the bad guys because if the beavers do it why cannot the people do it. The author says, â€Å"[Beavers] They alter the wet lands wherever they go†(p.1). The author is comparing the humans building of dams and the beavers building of dams. However the author is using a small scale comparing it to a big scale, but you can easily see his point. Brown’s sentence structure flows very nicely and does use nice sentence structure making it clean for everyone to understand. The points are all very clear and direct. The author does this in order to make sure that there is no confusion between what is being said and what is being understood. From the beginning of the essay you know what the author’s viewpoint on the subject is. The thesis in the beginning is a very clear on that. The author, Duplantier is very straightforward. This author uses many quotes to reinforce the point of his writing. â€Å"The goal of environmentalists is to protect nature, not for man, but from man†(p.

Essay --

Canada’s tried to remove assurances that Canada would support its allies in future wars, but failed. †¢ In 1921, Canada’s population was approximately 9 million citizens from which the majority was English Canadians. †¢ Canada was troubled by the lack of unity with its people. Disagreements and arguments arose that interfere government’s policies †¢ Many French Canadians wanted to separate Quebec from the rest of Canada. †¢ In the general elections held in 1921, the liberal Party held the most seats and won the elections. The liberal party was led by Mackenzie King. †¢ Mackenzie King served as a prime minister of Canada three times: from 1921 to 1926, 1926 to 1930, and 1935 to 1948. †¢ He worked to improve Canadian self-government in foreign relations and to unite English and French Canadians. †¢ J.S Woodsworth together with William Irvine won seats in the Canadian Parliament. Together they wanted churches in Canada and that the government to become more active on such social issues as alcohol abuse, the hardship of immigrants, labor conditions, poverty and prostitution. †¢ Canada was asked and other dominions to send troops to help participate to help the British to hold a position at the Turkish port in Chanak. †¢ Canada disagreed to support Britain in the potential war with Turkey. †¢ First time, Canada did not automatically support Britain in war. †¢ In the â€Å"Imperial Conference â€Å"in London, Mackenzie King eager for having a common foreign rule for all the British Empire. †¢ In 1923 Canada signed freely with the U.S. the halibut treaty to control fishing in the Atlantic, pacific oceans and the Great Lakes. †¢ First time, Canada signed a treaty without including Britain. †¢ At the â€Å"Imperial Conference â€Å"Canada was allowed to sign treaties on i... ...the Canadian confederation in 1949. †¢ 1972, British citizens living in Canada are no longer able to vote in the Canadian elections. †¢ Canadian medals for military courage, bravery and valor were created and given. †¢ 1980, the Canadian national anthem was created. †¢ â€Å" Dominion day â€Å" is renamed â€Å"Canada Day† †¢ 2004, letter of credibility from foreign ambassadors are now formally addressed to the governor general of Canada. †¢ 1982,Constitution act is revised †¢ No longer can the British parliament make changes in Canada’s constitution. †¢ In 1925 Mackenzie King made his first idea for the national flag of Canada, it was very hard to get an approval, agreement among all. †¢ In 1946, King selected a parliamentary committee to choose a flag design. †¢ On Feb, 15, 1965 Canada had its own national flag. †¢ Union Jack was Canada’s unofficial national flag, it was Britain’s flag

Brainwashing Our Future Essay

Around the globe today, the belief that a perfect body existing is at an all-time high. With airbrushing being used on practically every photo of actors/actresses/models, young adults get the false sense that they have to be a specific way to be prefect or normal even. It’s unjust that airbrushing photos leads these young adults to hate on themselves or on others for not being something that, in all reality, isn’t even real. Airbrushed photos of modern idols case teenagers to participate in unhealthy eating disorders, to bully fellow peers, and to obtain emotional problems that will stay with them for a lifetime. With airbrushing of photos also comes the unhealthy practice of eating disorders in young adult, especially young women, to fulfill the belief that doing so will result in having â€Å"matched up to their beauty and perfection† (Petten Van). Disorders like anorexia, bulimia, and binge eating have become most commonly found in the adolescent population because of these photos. In general, teen girls grow up seeing airbrushed photos which cause the desire to be â€Å"perfect†, later resulting in eating disorders. 42% of 1st to 3rd grade girls want to be thinner and 86% females report onset of eating disorder by age 20; 43% report onset between ages 16 and 20 (â€Å"Eating Disorder Statistics†). As a result, death rate of young adults has increased immensely and continues to surrender the hope of ever ending the cycle of teen disorders. Generally, as the number of adolescents who attain an eating disorder increases, so does the number of deaths to the teen populatio n. Airbrushing also contributes to bullying. Young adults are given the idea that one has to be a specific way in order to be accepted, so as a rule, teenagers bully one another out of jealousy or belief that all should fit what is seen as the norm due to airbrushing. But in return, there is the â€Å"5% of Americans that naturally possess the body type portrayed in magazine images† (â€Å"Eating Disorder Statistics†). That 5% is also bullied by those brainwashed by society to see it as the standard form. It makes sense that â€Å"a healthy girl does not have a solid sense of who she is and can be very susceptible to thinking one should look like the models, even though the model is airbrushed and really only a fantasy† (Cooper). Demi Lovato, a young teen pop star, has â€Å"openly aired her troubles† many times, describing the effects eating disorders and bullying that resulted from social media, like airbrushed photos, had on her life (LaPort). Bullying is the result of teens not having many idols that are raw and â€Å"going through what many of them are† (LaPort). Summing up the overall affect airbrushing has on adolescents comes down to these: emotional predicaments that can stay on one’s heart and mind until the very last breath. As a victim of bullying, my cousin Morgan shared her thoughts and feelings on her experiences. â€Å"The things they said were so harsh†¦unforgettable,† she whispered. â€Å"Every day I look at myself and repeat those words, even though I physically know they aren’t true.† She is one of â€Å"160,000 children who miss school every day due to fear of attack or intimidation by other students† (â€Å"Make Beats Not Beat Downs: Facts and Statistics†). Bullying and eating disorders do not have short term effects, and can affect even the most confident person on the planet. These long term emotional situations are hurting the young minds of society and it all comes back to the pointless use of airbrushing. Some believe airbrushing is â€Å"just and image†¦a fantasy if you will†, regardless of the effect it has on adolescents (Cooper). Which is true, but teenagers are at the point of learning who they are and look to these photos of their idols to help decide, or figure out, who exactly is it that they see themselves being as adults. Others believe that airbrushing protects the eyes of younger minds from inappropriate matters like tattoos, thongs, or smoking. In response, the sooner one learns what the real world has to offer, bad and good, the sooner one realizes that everything isn’t perfect and can make decisions based on actual matters. Parents cannot protect children from the ideas of society surrounding them no matter how much they try. Would one rather children learn by looking at something everywhere around them or by hearing it from a mind not brainwashed by the wrong doings? The governments that allow the use of airbrushing on models and actors could easily pass a law to ban the deceptive practice of airbrushing. But the government won’t act unless the citizens act upon it first. By celebrities themselves opposing the act of an artist reconstructing their photos, and sewing them if done regardless, soon enough there won’t be any airbrushed photos to be released to the public. Previous victims of eating disorders or bullying should take a stand and tell the government, and its people, just how badly these photos affect the generations of society today. If not stopped now, then when will airbrushing ever come to an end? It’s time to end it and stop brainwashing our future. Works Cited A) Catapano, Rosanna. ANAD (The National Association of Anorexia Nervosa and Associated Disorders) n.p. n.d. Web. 22 March 2013. B) Diller, Vivian. â€Å"Is Photoshop Destroying America’s Body Image.† Huffpost Post. N.p. n.d. Web. 22 March 2013. C) Petten Van, Vanessa. â€Å"Photoshop: The Effect On Teen Girls and Why It Needs to be Banned.† Radical Parenting. n.p. n.d. Web. 22 March 2013.

Consulting Report of Solberri Hotel

Solberri Hotel January 20 2012 This report is in response to the request by Solberri hotel group for a review of its facing issues and identification of possible solutions. Consulting report ? STATE OF AFFAIRS Solberri is a group of resort hotels registered as a listed company with 12 resort hotels in Europe. Established in the 1980s, it had run successfully until 2003 and also incurred losses in 2005 and 2006. To improve the situation, Solberri implemented strategy changes to the hotel operating environment such as the pricing changes and a refurbishment program. With these adjustments, situation gets better with a large forecast cash surplus in this financial year. Currently the chain of hotels is faced with critical issues revolving around its operation including human resources that are better explained with the help of SWOT analysis in Appendix 1. It is important for Solberri to make use of the management tools to understand the current situation and to achieve the revenue target, increased share holder value and better customer satisfaction. ? ISSUES IN HAND Solberri is faced with multiple issues that act as a barrier to meet their goals and target. From our review and understanding of the environment we put forth the below issues and rank them as priority and other issues. Priority issues: †¢Poor customer experience that could be a result of ethical issues such as oPoor treatment of General manages and senior employees. oMisdistribution of tips oInvestment in unprofitable environmentally friendly initiatives. †¢The potential need to borrow money to enhance spas before the 2007/08 Peak season †¢The need to raise occupancy rates and earnings generated from extra charges to hit the planned revenue for the financial year ending September 2008 †¢The poor share price and vulnerability of Solberri Other issues: †¢Installation of solar panels †¢Non-participation in the international star ratings system †¢Potential problems with the quality of outsourced services †¢Upgrading website to include a virtual tour of facilities . ? ISSUE ANALYSIS In this section, the analysis is done for top priority issues. Customer service and relevant HR issues. The quality of customer service is crucial to companies’ survival in service industry. Unfortunately, the service provided by Solberri failed to meet the expected standard of its customers. The main reason for poor customer service is employees’ lack of skills and motivation. The majority of Solberri employees are temporary, with limited knowledge of the hotel industry and relevant skills. Besides, all short-term employees only receive two days introduction training which is apparently insufficient. The customer service can be improved in two aspects. In the short term, Nick Silva, customer service Director, needs to review staffing level immediately to meet the upcoming demand. Strict selection and a specific regular training program are needed to ensure the quality of its employees. In the long term, adjusting the ratio of the number of long-term employees to that of short-term ones is necessary. Too many temporary employees lead to poor customer service and low stock of talents, resulting in General managers working long hours and under high stress (more details in ethical issues). Though more long-term employees mean more costs, the benefits from improved customer service will outweigh the costs. Furthermore, because recognition of employees’ efforts can stimulate them to offer better service, some motivation measures are recommended. According to ERG theory, people in different levels have different needs. Most temporary employees are in the existence level, they need money to maintain their existence requirements, and therefore incentives such as bonus will be useful. However, most long-term employees are in relatedness and growth level, so incentives such as vocation award or decision making involvement will be suitable. With the new recruitment, training and incentives, it’s estimated that an additional employee cost of â‚ ¬7. 5 million will be incurred, a 12% increase from last year. Ethical issues Two ethical issues will be discussed in this report. a. Poor treatment of employees. General Managers and key senior employees are working under high stress over 16 hours every day. Solberri gets into ethical issue of overworking employees and paying no compensation. Due to a shortage of senior employees, their workload is unlikely to be reduced immediately. Therefore, the hotel should compensate for their overwork. To solve this problem fundamentally Soberri should reserve sufficient elites by increasing its long-term employees. b. Misdistribution of tips. When Solberri collected all the tips and evenly distributed them to employees, an ethical issue arose for the transparency and fairness of such distribution. Such controversial tips distribution should be changed back to the traditional way—employees can keep the tips for themselves. For those non-facing-customer employees who don’t get tips, Solberri is recommended to increase their bonus to make up the difference. Forecast cash surplus investment issue Before analyzing the four proposals, it’s important to know how much cash is available for investment. Since Solberri is under loan covenants and other financing alternatives such as rights issue can’t raise funds in a short time, the only source of funds is the internal capital. It’s estimated that 59 million cash will be generated from operations in this financial year. After deducting finance costs, tax, dividends and additional HR reform costs in the first issue, there’s only â‚ ¬30. 9 million cash available. (Appendix 2. 1) The total amount for the four proposals is â‚ ¬123 million (Appendix 2. 2). Solberri has to perform a cost benefit analysis to choose the most profitable proposal as it is clear that Solberri doesn’t have enough funds to implement all of them. Proposal A is to extend the number of rooms at the four â€Å"Premier† hotels by adding each another 200 rooms and supporting facilities. It’s estimated to generate â‚ ¬10 million NPV for each hotel over a 5-year period based on an 80% occupancy level. However, this may have some negative effects since the additional rooms and facilities make the hotel more crowded and less comfortable. Therefore, the 80% occupancy level is not guaranteed. Besides, it’s just the first year that Solberri has had such high occupancy levels. Extending the number of rooms in such a large scale is too risky. Proposal B is to invest in refurbishment and extend spa facilities at the remaining hotels. The forecast cost is â‚ ¬6 million for each hotel. The high level of bookings at the 4 â€Å"Premier† hotels during the 2008 Peak season has demonstrated the success of the refurbishment plan. So this proposal contains relatively little risk. Furthermore, spa facilities have become a key selling point in resort hotels. This new trend provides great opportunity for Solberri to escape from the Red Ocean, the very competitive market of traditional resort hotels. By differentiating itself by providing exclusive spa facilities, Solberri can successfully grab the Blue-ocean market, namely the profitable and rapidly-developing market of resort hotels with exclusive spa facilities. Finally, refurbishing the hotels can improve Solberri’s profit margin. However, refurbishing all the remaining hotels simultaneously is beyond Solberri’s financial ability. It’s recommended that Solberri refurbish only three hotels—two â€Å"Superior† and one â€Å"Super Plus†. Refurbishing the â€Å"Super Plus† hotels is riskier since there is no previous experience and the refurbishment will need to close permanently 15 rooms in each hotel. But if Solberri only refurbish â€Å"Superior† hotels, in a short time, there will be a gap in middle-priced hotels, which is unfavorable to the company’s strategic development. Proposal C is to acquire an additional resort hotel costing 24 million. The expected NPV is â‚ ¬39. 2 million (Appendix 2. 3). Besides, the breakeven occupancy level is 60% (Appendix 2. 4), which is quite easy to achieve. So Proposal C seems profitable with reasonable risk. However, the initiate cost is too large as it’s for only one hotel. Compared with Proposal B, it’s too risky for Solberri in its first year with such good performance. Proposal D is to invest in environmentally friendly initiatives including the installation of solar panels costing â‚ ¬6 million and other environmental initiatives costing â‚ ¬9 million. Though investing in these initiatives cannot generate profits for the company directly, it can help establish Solberri as a socially responsible company which will be positive to its image. But funds are so limited that investing in all these in unrealistic. It’s recommended that Solberri invest in the solar panel project first since it can produce cost savings of 0. 6 million per year and defer the others. Loan covenant restriction The â‚ ¬20 million loan negotiated at the end of 2007 has loan covenants restricting the company’s further loan financing within 2 years from December 2007, resulting in a probable capital shortage for its future development. Solberri can try negotiating with the bank for removal of restriction by showing them the latest forecast figures and the high level of bookings. However, the good performance of only one year wouldn’t be convincing enough to the bank. Solberri can also try refinancing by issuing additional stocks through public offering or private placement. However, due to the relatively high standard and costly registration of public offering, private placement is preferable. With low threshold for issuing, private placement is feasible for Solberri whose business just began to pick up after slow seasons. With the good performance this year, it’s probable that the Solberri will attract strategic investment from institutional investors via private placements to ensure its future development. The poor share price and vulnerability of Solberri RECOMMENDATION Customer service and related HR issues. It is recommended that Solberri immediately work out a plan for recruitment and training, to ensure job fit and effective training among all employees. Employees who can’t provide the high standard of service will be refused or assigned to non-facing-customer positions. Moreover, Solberri should set up appropriate motivation mechanisms such as bonus and vacation rewards. It is also recommended that Solberri enlarge its long-term employee proportion by training some short-term employees to be skillful long-term ones. In this way, more employees will cultivate a sense of responsibility and can handle the previous temporary employees’ work in non-peak season. Ethical issues It’s recommended that Solberri compensate for employees’ overwork. In the long run, the company needs to enlarge its senior employee reserve. It’s recommended that Solberri abandon its controversial tips distribution and set up a bonus system for non-facing customer employees to make up their income difference. Forecast cash surplus investment issue It’s recommended that Solberri spend its forecast cash surplus on Proposal B to refurbish and extend the spa facilities at two â€Å"Superior† hotels and one â€Å"Super Plus† hotel, which costs â‚ ¬18 million in total. Since it’s just the first year Solberri has performed so well in these years, it’s better for it to be conservative towards investment. It’s also recommended that Solberri invest in the installation of solar panels at all 12 hotels costing â‚ ¬6 million and postpone other environmentally friendly initiatives due to its limited funds. These two plans will result in â‚ ¬6. 9 million cash retained Appendix 2. 5), which will help improve the liquidity of Solberri. . Loan covenant restriction It is recommended that Solberri try to negotiate with the bank for removal of the restriction. If it’s not workable, Solberri could try seasoned equity offering to refinance either by public offering or private placement, while private placement seems to be most feasible for Solberri and thus is highly recommended. If external financing doesn’t work, it is highly recommended that Solberri try all means to control its costs. The poor share price and vulnerability of Solberri ? CONCLUSION Solberri is now at a crucial time since it’s the first time it has had such good performance in these years. It is now facing several important issues. The most important ones are how to solve the poor customer service problem and which investment proposal to choose for its future development to increase the occupancy level for all the hotel rooms. It is believed that the analysis and recommendations above can serve as useful references for its decision-making. Solberri has to differentiate itself in the market through a shift by showcasing its spa facilities as its forefront in capturing holiday makers. With a change in visa regulations in Europe Solberri may opt to pay more attention to its local clients by offering the day use of the hotel’s services and facilities during non-peak seasons. To position itself as a â€Å"holiday resort hotel†, there should be a refurbishment of Solberri’s hotels to â€Å"Premier† standards ? SWOT ANALYSIS STRENGTHS †¢Good reputation with a long history; †¢Proven track record of range of spa facilities †¢Successful refurbishment program †¢Many of long-term employees have worked for Solberri for over 10 years with rich experience. †¢Stable co-operation with several travel agents. Experienced board directors. †¢High sense of Corporate Social Responsibility( 1 hotel won a bronze award in the Green Tourism business awards, 2007 †¢High level of bookings for Peak season 2008 with large cash surplus forecast WEAKNESS †¢Outdated information technology systems. †¢Restrictive loan covenan t. †¢Difficulty in enforcing agreed quality service levels. †¢Declining share price compared to 2002 †¢Poor customer service with disappointing customer feedback. †¢Low level of repeat booking. †¢Lack of motivation of short-term employees. †¢Poorly structured financial planning. †¢Resignation of Finance Director. OPPORTUNITIES High level of bookings and a forecast cash surplus of â‚ ¬59 million which can be used for further expansion, refurbishment program, paying dividends, and(or) meeting CSR by investing in environmentally friendly initiatives; †¢ Huge potential market for Spa service †¢Pricing structure changes to boost occupancy levels †¢Effective use of variety of media to generate more sales THREATS †¢ External completion from other hotel industries †¢ Understaffing and poor service to meet the high level booking that could impact reputation †¢Resistance from †¢Competitors having state of art information technology can be market eaders. †¢ Fall in spa revenues of one â€Å"premier† hotel due to a rival business operated by an ex-manager. †¢Difference of opinion amongst management staff may delay the strategy implementation. WORKINGS 2. 1. 1 Investible surplus â‚ ¬59 million is cash generated from operations before finance costs, tax and dividends, which should be deducted. Besides, the additional operation cost incurred by human resources management should also be deducted in order to get the available cash for investment. 2. 1. 2Cost of finance S. No. AmountRate of InterestDetailsDuration for CYInterest Cost a. 12 m10%Oct- Dec ‘073 monthsâ‚ ¬0. 3 m b. â‚ ¬6 m8%Repayable in Sep 20101 yrâ‚ ¬0. 48m c. â‚ ¬15 m11%June 20121 yrâ‚ ¬1. 65m d. â‚ ¬20 m10%Jan-2008 to Dec ‘149 mthsâ‚ ¬1. 5m Totalâ‚ ¬3. 93 m Notes: a. â‚ ¬12 million loan at 10% repayable in December 2007 -As its repayable date is in December 2007, the interest expens e incurred in this accounting period is only for three months (October 2007 to December 2007). â‚ ¬12 million*10%*3/12 = â‚ ¬0. 3 million b. â‚ ¬6 million loan at 8% repayable in September 2010 -â‚ ¬6 million*8% = â‚ ¬0. 48 million c. â‚ ¬15 million loan at 11% repayable in June 2012 -â‚ ¬15 million*11% = â‚ ¬1. 5 million d. â‚ ¬20 million loan at 10% beginning in January 2008 and repayable in December 2014 -As this loan began in January 2008, the interest expense incurred in this accounting period is only for nine months (January 2008 to September 2008). â‚ ¬20 million*10%*9/12 = â‚ ¬1. 5 million 2. 1. 3 Tax expense As stated in the case, the post-tax profit for the year ended September 2008 will be â‚ ¬27 million. Based on the tax rate of 32%, the taxable income = â‚ ¬27 million/(1-32%) = â‚ ¬39. 7 million . Therefore, the tax expense = â‚ ¬39. 7 million*32% = â‚ ¬12. 7 million 2. 1. 4 Dividends In 2007, Solberri made a profit of â‚ ¬5 million and paid â‚ ¬2 million for dividends, which equals a dividend per share of â‚ ¬0. 083. It’s recommended that Solberri double the DPS this year, making the total dividends expenditure as much as â‚ ¬4 million. 2. 1. 5 Additional operation cost As is mentioned before, the high occupancy level this year will incur additional operational cost due to the employee recruitment, training and motivation. It’ estimated to be around â‚ ¬7. 5 million based on an estimated 12% increase compared with 2007 when the staff costs were â‚ ¬62 million. Cash Available for Investment( in million) Investible surplus( before deduction)= â‚ ¬59. 00 Less: Interest cost –â‚ ¬3. 93 Tax expense –â‚ ¬12. 7 Dividend expense –â‚ ¬4. 00 Additional operation cost –â‚ ¬7. 5 Net surplus= â‚ ¬30. 9 2. 2. Total cost for all four investment proposals : ProposalInvestment cost per hotelNumber of hotelsTotal cost Aâ‚ ¬9 million4â‚ ¬36 million Bâ‚ ¬6 million8â‚ ¬48 million C****â‚ ¬24 million Dâ‚ ¬15 million Total costâ‚ ¬123 million **Total cost for Proposal C = acquiring cost + refurbishing cost + marketing cost = â‚ ¬5 million +â‚ ¬16 million+â‚ ¬3 million = â‚ ¬24 million Total cost for Proposal D = â‚ ¬15 million 2. . Expected NPV of Proposal C As is shown in the case, when occupancy level equals 95%, the NPV will be â‚ ¬100. 0 million. When it’s 80%, the NPV will be â‚ ¬35 million. When it’s 50%, the NPV will be –â‚ ¬25 million. And their probabilities are 25%, 60% and 15% respe ctively. Therefore, the weighted average NPV = â‚ ¬100. 0 million*25% + â‚ ¬35. 0 million*60% +(-â‚ ¬25 million)*15% = â‚ ¬42. 2 million However the marketing cost of â‚ ¬3 million is excluded in the above NPV, so the expected NPV of Proposal C = â‚ ¬42. 2 million – â‚ ¬3 million = â‚ ¬39. 2 million 2. 4. Breakeven occupancy level of Proposal C When occupancy level equals 95%, the NPV will be â‚ ¬97 million. When it’s 50%, the NPV will be -â‚ ¬28 million. Thus, when the occupancy level decreases by 1%, the NPV will decrease by â‚ ¬2. 78 million. [â‚ ¬97 million – (-â‚ ¬28 million)] / (95-50) = â‚ ¬2. 78 million In this way, when the occupancy level changes by about 35% (97/2. 78), the NPV will decrease to zero. Therefore, the breakeven occupancy level is around 60%. 2. 5 Estimated cash retained Estimated cash retained = cash available for investment – investment costs = â‚ ¬30. 9 million –â‚ ¬24 million = â‚ ¬6. 9 million Comparison between Solberri and Shangri-la Asia Limited with the DuPont Model 3. 1 DuPont Model of Solberri 2007 Return on Equity (ROE) 0. 568 Return on Assets (ROA) 0. 3086? Equity Multiplier (EM) 1. 8409 Profit Margin 0. 0314? Total Asset Turnover 0. 9815 1 /(1—Debt Ratio 0. 4568) Net Income/Net Sales Net Sales/Average Total Assets Total Liabilities/Total Assets 3. 2 DuPont Model of Shangri-la Asia Limited 200 7 Return on Equity (ROE) 0. 1046 Return on Assets (ROA) 0. 1029? Equity Multiplier (EM) 1. 016 Profit Margin 0. 3069? Total Asset Turnover 0. 3354 1 /(1—Debt Ratio 0. 0159) Net Income/Net Sales Net Sales/Average Total Assets Total Liabilities/Total Assets Comparison between Solberri and Shangri-la Asia Limited with the DuPont Model 3. DuPont Model of Solberri 2007 Return on Equity (ROE) 0. 0568 Return on Assets (ROA) 0. 3086? Equity Multiplier (EM) 1. 8409 Profit Margin 0. 0314? Total Asset Turnover 0. 9815 1 /(1—Debt Ratio 0. 4568) Net Income/Net Sales Net Sales/Average Total Assets Total Liabilities/Total Assets 3. 2 DuPont Model of Shangri-la Asia Limited 2007 Return on Equity (ROE) 0. 1046 Return on Assets (ROA) 0. 1029? Equity Multiplier (EM) 1. 016 Profit Margin 0. 3069? Total Asset Turnover 0. 3354 1 /(1—Debt Ratio 0. 0159) Net Income/Net Sales Net Sales/Average Total Assets T Solberri Hotel January 20 2012 This report is in response to the request by Solberri hotel group for a review of its facing issues and identification of possible solutions. Consulting report ? STATE OF AFFAIRS Solberri is a group of resort hotels registered as a listed company with 12 resort hotels in Europe. Established in the 1980s, it had run successfully until 2003 and also incurred losses in 2005 and 2006. To improve the situation, Solberri implemented strategy changes to the hotel operating environment such as the pricing changes and a refurbishment program. With these adjustments, situation gets better with a large forecast cash surplus in this financial year. Currently the chain of hotels is faced with critical issues revolving around its operation including human resources that are better explained with the help of SWOT analysis in Appendix 1. It is important for Solberri to make use of the management tools to understand the current situation and to achieve the revenue target, increased share holder value and better customer satisfaction. ? ISSUES IN HAND Solberri is faced with multiple issues that act as a barrier to meet their goals and target. From our review and understanding of the environment we put forth the below issues and rank them as priority and other issues. Priority issues: †¢Poor customer experience that could be a result of ethical issues such as oPoor treatment of General manages and senior employees. oMisdistribution of tips oInvestment in unprofitable environmentally friendly initiatives. †¢The potential need to borrow money to enhance spas before the 2007/08 Peak season †¢The need to raise occupancy rates and earnings generated from extra charges to hit the planned revenue for the financial year ending September 2008 †¢The poor share price and vulnerability of Solberri Other issues: †¢Installation of solar panels Non-participation in the international star ratings system †¢Potential problems with the quality of outsourced services †¢Upgrading website to include a virtual tour of facilities . ? ISSUE ANALYSIS In this section, the analysis is done for top priority issues. Customer service and relevant HR issues. The quality of customer service is crucial to companies’ survival in service ind ustry. Unfortunately, the service provided by Solberri failed to meet the expected standard of its customers. The main reason for poor customer service is employees’ lack of skills and motivation. The majority of Solberri employees are temporary, with limited knowledge of the hotel industry and relevant skills. Besides, all short-term employees only receive two days introduction training which is apparently insufficient. The customer service can be improved in two aspects. In the short term, Nick Silva, customer service Director, needs to review staffing level immediately to meet the upcoming demand. Strict selection and a specific regular training program are needed to ensure the quality of its employees. In the long term, adjusting the ratio of the number of long-term employees to that of short-term ones is necessary. Too many temporary employees lead to poor customer service and low stock of talents, resulting in General managers working long hours and under high stress (more details in ethical issues). Though more long-term employees mean more costs, the benefits from improved customer service will outweigh the costs. Furthermore, because recognition of employees’ efforts can stimulate them to offer better service, some motivation measures are recommended. According to ERG theory, people in different levels have different needs. Most temporary employees are in the existence level, they need money to maintain their existence requirements, and therefore incentives such as bonus will be useful. However, most long-term employees are in relatedness and growth level, so incentives such as vocation award or decision making involvement will be suitable. With the new recruitment, training and incentives, it’s estimated that an additional employee cost of â‚ ¬7. 5 million will be incurred, a 12% increase from last year. Ethical issues Two ethical issues will be discussed in this report. a. Poor treatment of employees. General Managers and key senior employees are working under high stress over 16 hours every day. Solberri gets into ethical issue of overworking employees and paying no compensation. Due to a shortage of senior employees, their workload is unlikely to be reduced immediately. Therefore, the hotel should compensate for their overwork. To solve this problem fundamentally Soberri should reserve sufficient elites by increasing its long-term employees. b. Misdistribution of tips. When Solberri collected all the tips and evenly distributed them to employees, an ethical issue arose for the transparency and fairness of such distribution. Such controversial tips distribution should be changed back to the traditional way—employees can keep the tips for themselves. For those non-facing-customer employees who don’t get tips, Solberri is recommended to increase their bonus to make up the difference. Forecast cash surplus investment issue Before analyzing the four proposals, it’s important to know how much cash is available for investment. Since Solberri is under loan covenants and other financing alternatives such as rights issue can’t raise funds in a short time, the only source of funds is the internal capital. It’s estimated that 59 million cash will be generated from operations in this financial year. After deducting finance costs, tax, dividends and additional HR reform costs in the first issue, there’s only â‚ ¬30. 9 million cash available. (Appendix 2. 1) The total amount for the four proposals is â‚ ¬123 million (Appendix 2. 2). Solberri has to perform a cost benefit analysis to choose the most rofitable proposal as it is clear that Solberri doesn’t have enough funds to implement all of them. Proposal A is to extend the number of rooms at the four â€Å"Premier† hotels by adding each another 200 rooms and supporting facilities. It’s estimated to generate â‚ ¬10 million NPV for each hotel over a 5-year period based on an 80% occupancy level. However, this may h ave some negative effects since the additional rooms and facilities make the hotel more crowded and less comfortable. Therefore, the 80% occupancy level is not guaranteed. Besides, it’s just the first year that Solberri has had such high occupancy levels. Extending the number of rooms in such a large scale is too risky. Proposal B is to invest in refurbishment and extend spa facilities at the remaining hotels. The forecast cost is â‚ ¬6 million for each hotel. The high level of bookings at the 4 â€Å"Premier† hotels during the 2008 Peak season has demonstrated the success of the refurbishment plan. So this proposal contains relatively little risk. Furthermore, spa facilities have become a key selling point in resort hotels. This new trend provides great opportunity for Solberri to escape from the Red Ocean, the very competitive market of traditional resort hotels. By differentiating itself by providing exclusive spa facilities, Solberri can successfully grab the Blue-ocean market, namely the profitable and rapidly-developing market of resort hotels with exclusive spa facilities. Finally, refurbishing the hotels can improve Solberri’s profit margin. However, refurbishing all the remaining hotels simultaneously is beyond Solberri’s financial ability. It’s recommended that Solberri refurbish only three hotels—two â€Å"Superior† and one â€Å"Super Plus†. Refurbishing the â€Å"Super Plus† hotels is riskier since there is no previous experience and the refurbishment will need to close permanently 15 rooms in each hotel. But if Solberri only refurbish â€Å"Superior† hotels, in a short time, there will be a gap in middle-priced hotels, which is unfavorable to the company’s strategic development. Proposal C is to acquire an additional resort hotel costing 24 million. The expected NPV is â‚ ¬39. 2 million (Appendix 2. 3). Besides, the breakeven occupancy level is 60% (Appendix 2. 4), which is quite easy to achieve. So Proposal C seems profitable with reasonable risk. However, the initiate cost is too large as it’s for only one hotel. Compared with Proposal B, it’s too risky for Solberri in its first year with such good performance. Proposal D is to invest in environmentally friendly initiatives including the installation of solar panels costing â‚ ¬6 million and other environmental initiatives costing â‚ ¬9 million. Though investing in these initiatives cannot generate profits for the company directly, it can help establish Solberri as a socially responsible company which will be positive to its image. But funds are so limited that investing in all these in unrealistic. It’s recommended that Solberri invest in the solar panel project first since it can produce cost savings of 0. 6 million per year and defer the others. Loan covenant restriction The â‚ ¬20 million loan negotiated at the end of 2007 has loan covenants restricting the company’s further loan financing within 2 years from December 2007, resulting in a probable capital shortage for its future development. Solberri can try negotiating with the bank for removal of restriction by showing them the latest forecast figures and the high level of bookings. However, the good performance of only one year wouldn’t be convincing enough to the bank. Solberri can also try refinancing by issuing additional stocks through public offering or private placement. However, due to the relatively high standard and costly registration of public offering, private placement is preferable. With low threshold for issuing, private placement is feasible for Solberri whose business just began to pick up after slow seasons. With the good performance this year, it’s probable that the Solberri will attract strategic investment from institutional investors via private placements to ensure its future development. The poor share price and vulnerability of Solberri RECOMMENDATION Customer service and related HR issues. It is recommended that Solberri immediately work out a plan for recruitment and training, to ensure job fit and effective training among all employees. Employees who can’t provide the high standard of service will be refused or assigned to non-facing-customer positions. Moreover, Solberri should set up appropriate motivation mechanisms such as bonus and vacation rewards. It is also recommended that Solberri enlarge its long-term employee proportion by training some short-term employees to be skillful long-term ones. In this way, more employees will cultivate a sense of responsibility and can handle the previous temporary employees’ work in non-peak season. Ethical issues It’s recommended that Solberri compensate for employees’ overwork. In the long run, the company needs to enlarge its senior employee reserve. It’s recommended that Solberri abandon its controversial tips distribution and set up a bonus system for non-facing customer employees to make up their income difference. Forecast cash surplus investment issue It’s recommended that Solberri spend its forecast cash surplus on Proposal B to refurbish and extend the spa facilities at two â€Å"Superior† hotels and one â€Å"Super Plus† hotel, which costs â‚ ¬18 million in total. Since it’s just the first year Solberri has performed so well in these years, it’s better for it to be conservative towards investment. It’s also recommended that Solberri invest in the installation of solar panels at all 12 hotels costing â‚ ¬6 million and postpone other environmentally friendly initiatives due to its limited funds. These two plans will result in â‚ ¬6. 9 million cash retained (Appendix 2. ), which will help improve the liquidity of Solberri. . Loan covenant restriction It is recommended that Solberri try to negotiate with the bank for removal of the restriction. If it’s not workable, Solberri could try seasoned equity offering to refinance either by public offering or private placement, while private placement seems to be most feasible for Solberri and thus is highly recommended. If external financing doesn’t work, it is highly recommended that Solberri try all means to control its costs. The poor share price and vulnerability of Solberri ? CONCLUSION Solberri is now at a crucial time since it’s the first time it has had such good performance in these years. It is now facing several important issues. The most important ones are how to solve the poor customer service problem and which investment proposal to choose for its future development to increase the occupancy level for all the hotel rooms. It is believed that the analysis and recommendations above can serve as useful references for its decision-making. Solberri has to differentiate itself in the market through a shift by showcasing its spa facilities as its forefront in capturing holiday makers. With a change in visa regulations in Europe Solberri may opt to pay more attention to its local clients by offering the day use of the hotel’s services and facilities during non-peak seasons. To position itself as a â€Å"holiday resort hotel†, there should be a refurbishment of Solberri’s hotels to â€Å"Premier† standards ? SWOT ANALYSIS STRENGTHS †¢Good reputation with a long history; †¢Proven track record of range of spa facilities †¢Successful refurbishment program †¢Many of long-term employees have worked for Solberri for over 10 years with rich experience. †¢Stable co-operation with several travel agents. Experienced board directors. †¢High sense of Corporate Social Responsibility( 1 hotel won a bronze award in the Green Tourism business awards, 2007 †¢High level of bookings for Peak season 2008 with large cash surplus forecast WEAKNESS †¢Outdated information technology systems. †¢Restrictive loan covenan t. †¢Difficulty in enforcing agreed quality service levels. †¢Declining share price compared to 2002 †¢Poor customer service with disappointing customer feedback. †¢Low level of repeat booking. †¢Lack of motivation of short-term employees. †¢Poorly structured financial planning. Resignation of Finance Director. OPPORTUNITIES †¢High level of bookings and a forecast cash surplus of â‚ ¬59 million which can be used for further expansion, refurbishment program, paying dividends, and(or) meeting CSR by investing in environmentally friendly initiatives; †¢ Huge potential market for Spa service †¢Pricing structure changes to boost occupancy levels †¢Effective use of variety of media to generate more sales THREATS †¢ External completion from other hotel industries †¢ Understaffing and poor service to meet the high level booking that could impact reputation †¢Resistance from Competitors having state of art information techno logy can be market leaders. †¢ Fall in spa revenues of one â€Å"premier† hotel due to a rival business operated by an ex-manager. †¢Difference of opinion amongst management staff may delay the strategy implementation. WORKINGS 2. 1. 1 Investible surplus â‚ ¬59 million is cash generated from operations before finance costs, tax and dividends, which should be deducted. Besides, the additional operation cost incurred by human resources management should also be deducted in order to get the available cash for investment. 2. 1. 2Cost of finance S. No. AmountRate of InterestDetailsDuration for CYInterest Cost a. â‚ ¬12 m10%Oct- Dec ‘073 monthsâ‚ ¬0. 3 m b. â‚ ¬6 m8%Repayable in Sep 20101 yrâ‚ ¬0. 48m c. â‚ ¬15 m11%June 20121 yrâ‚ ¬1. 65m d. â‚ ¬20 m10%Jan-2008 to Dec ‘149 mthsâ‚ ¬1. 5m Totalâ‚ ¬3. 93 m Notes: a. â‚ ¬12 million loan at 10% repayable in December 2007 -As its repayable date is in December 2007, the interest expense incurred in this accounting period is only for three months (October 2007 to December 2007). â‚ ¬12 million*10%*3/12 = â‚ ¬0. 3 million b. â‚ ¬6 million loan at 8% repayable in September 2010 -â‚ ¬6 million*8% = â‚ ¬0. 48 million c. 15 million loan at 11% repayable in June 2012 -â‚ ¬15 million*11% = â‚ ¬1. 65 million d. â‚ ¬20 million loan at 10% beginning in January 2008 and repayable in December 2014 -As this loan began in January 2008, the interest expense incurred in this accounting period is only for nine months (January 2008 to S eptember 2008). â‚ ¬20 million*10%*9/12 = â‚ ¬1. 5 million 2. 1. 3 Tax expense As stated in the case, the post-tax profit for the year ended September 2008 will be â‚ ¬27 million. Based on the tax rate of 32%, the taxable income = â‚ ¬27 million/(1-32%) = â‚ ¬39. 7 million . Therefore, the tax expense = â‚ ¬39. 7 million*32% = â‚ ¬12. 7 million 2. . 4 Dividends In 2007, Solberri made a profit of â‚ ¬5 million and paid â‚ ¬2 million for dividends, which equals a dividend per share of â‚ ¬0. 083. It’s recommended that Solberri double the DPS this year, making the total dividends expenditure as much as â‚ ¬4 million. 2. 1. 5 Additional operation cost As is mentioned before, the high occupancy level this year will incur additional operational cost due to the employee recruitment, training and motivation. It’ estimated to be around â‚ ¬7. 5 million based on an estimated 12% increase compared with 2007 when the staff costs were â‚ ¬62 m illion. Cash Available for Investment( in million) Investible surplus( before deduction)= â‚ ¬59. 00 Less: Interest cost –â‚ ¬3. 93 Tax expense –â‚ ¬12. 7 Dividend expense –â‚ ¬4. 00 Additional operation cost –â‚ ¬7. 5 Net surplus= â‚ ¬30. 9 2. 2. Total cost for all four investment proposals : ProposalInvestment cost per hotelNumber of hotelsTotal cost Aâ‚ ¬9 million4â‚ ¬36 million Bâ‚ ¬6 million8â‚ ¬48 million C****â‚ ¬24 million Dâ‚ ¬15 million Total costâ‚ ¬123 million **Total cost for Proposal C = acquiring cost + refurbishing cost + marketing cost = â‚ ¬5 million +â‚ ¬16 million+â‚ ¬3 million = â‚ ¬24 million Total cost for Proposal D = â‚ ¬15 million . 3. Expected NPV of Proposal C As is shown in the case, when occupancy level equals 95%, the NPV will be â‚ ¬100. 0 million. When it’s 80%, the NPV will be â‚ ¬35 million. When it’s 50%, the NPV will be –â‚ ¬25 million. And their probabilities are 25%, 60% and 15% respe ctively. Therefore, the weighted average NPV = â‚ ¬100. 0 million*25% + â‚ ¬35. 0 million*60% +(-â‚ ¬25 million)*15% = â‚ ¬42. 2 million However the marketing cost of â‚ ¬3 million is excluded in the above NPV, so the expected NPV of Proposal C = â‚ ¬42. 2 million – â‚ ¬3 million = â‚ ¬39. 2 million 2. 4. Breakeven occupancy level of Proposal C When occupancy level equals 95%, the NPV will be â‚ ¬97 million. When it’s 50%, the NPV will be -â‚ ¬28 million. Thus, when the occupancy level decreases by 1%, the NPV will decrease by â‚ ¬2. 78 million. [â‚ ¬97 million – (-â‚ ¬28 million)] / (95-50) = â‚ ¬2. 78 million In this way, when the occupancy level changes by about 35% (97/2. 78), the NPV will decrease to zero. Therefore, the breakeven occupancy level is around 60%. 2. 5 Estimated cash retained Estimated cash retained = cash available for investment – investment costs = â‚ ¬30. 9 million –â‚ ¬24 million = â‚ ¬6. 9 million Comparison between Solberri and Shangri-la Asia Limited with the DuPont Model 3. DuPont Model of Solberri 2007 Return on Equity (ROE) 0. 0568 Return on Assets (ROA) 0. 3086? Equity Multiplier (EM) 1. 8409 Profit Margin 0. 0314? Total Asset Turnover 0. 9815 1 /(1—Debt Ratio 0. 4568) Net Income/Net Sales Net Sales/Average Total Assets Total Liabil ities/Total Assets 3. 2 DuPont Model of Shangri-la Asia Limited 2007 Return on Equity (ROE) 0. 1046 Return on Assets (ROA) 0. 1029? Equity Multiplier (EM) 1. 016 Profit Margin 0. 3069? Total Asset Turnover 0. 3354 1 /(1—Debt Ratio 0. 0159) Net Income/Net Sales Net Sales/Average Total Assets Total Liabilities/Total Assets Comparison between Solberri and Shangri-la Asia Limited with the DuPont Model 3. 1 DuPont Model of Solberri 2007 Return on Equity (ROE) 0. 0568 Return on Assets (ROA) 0. 3086? Equity Multiplier (EM) 1. 8409 Profit Margin 0. 0314? Total Asset Turnover 0. 9815 1 /(1—Debt Ratio 0. 4568) Net Income/Net Sales Net Sales/Average Total Assets Total Liabilities/Total Assets 3. 2 DuPont Model of Shangri-la Asia Limited 2007 Return on Equity (ROE) 0. 1046 Return on Assets (ROA) 0. 1029? Equity Multiplier (EM) 1. 016 Profit Margin 0. 3069? Total Asset Turnover 0. 3354 1 /(1—Debt Ratio 0. 0159) Net Income/Net Sales Net Sales/Average Total Assets T